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Ngento
Ngento

Privacy policy

What we collect on ngento.com, why, and what you can ask for.

Your information

Data controller

The data controller is Challl, a French simplified joint-stock company (SAS) with variable capital (share capital: €1,000), registered with the Fréjus Trade and Companies Register under number 130 301 021, whose registered office is at 821 chemin des Rouvières, 83490 Le Muy, France. Ngento is a trade name of Challl. Email: contact@challl.com.

What we collect and why

Waiting list and contact. The form collects your email address, your name if you give it, your answers and your message. This information is used to let you know when Ngento opens, to send you the prices and to reply to you. Letting you know and sending you the prices are pre-contractual steps taken at your request (Article 6(1)(b) GDPR); replying to you and analysing your answers to understand needs better are based on our legitimate interest, which you can object to.

Demo and Investors pages. For these pages, the server records the time, the page, the IP address and the browser, to measure their traffic and detect abuse (legitimate interest in running and protecting the website).

Investor access requests. The form collects your name, your email address, your company and phone number if you give them, your message and the IP address of the request; the confidentiality agreement you accept is kept with its date. This information is used to review your request and give you access (pre-contractual steps taken at your request, Article 6(1)(b) GDPR).

Recipients

Your data is never sold or rented. Only the Challl team can access it. It is hosted by Hetzner Online GmbH in Germany, and a copy of each message is emailed to contact@challl.com, whose mailbox is hosted by OVH.

Retention

Sign-ups and messages are kept for three years from the date they are sent, then deleted automatically. Investor access requests are kept for three years from the date they are sent and the visit records of the Demo and Investors pages for twelve months, then deleted automatically. Proof of the accepted confidentiality agreement is kept for as long as that agreement can be relied on.

Your rights

You can request access to your data, its correction, deletion, restriction of processing or portability, object to its processing, and set instructions for what happens to your data after your death, by writing to contact@challl.com. If you believe your rights have not been respected, you can complain to the CNIL, the French data protection authority.

Visitor statistics and cookies

The form uses a technical cookie to secure submissions. Visits are counted with an internal tool, without tracking cookies or sharing with third parties; visit data is kept for up to 400 days. No advertising tools are enabled. You can choose not to be counted with the button below; your browser's Do Not Track and Global Privacy Control settings are respected.